FAQs / Help
There is no minimum height. We are open to anyone aged five and over.
Yes. You must be at least five years old to use the facilities. The minimum age for lone participation on the 9m high ropes course is eight years old, while five-to-seven year olds can take part as long as they are accompanied by an adult.
The maximum weight is 19 stone (120kg).
Trainers that cover the top of the foot are ideal. Crocs or wellington boots are not allowed.
You’ll be wearing a harness so please wear comfortable, loose-fitting clothes. No short shorts or skirts are permitted.
The Powerfan Descender is a thrilling way to come back to earth. You’re attached by a harness and you jump from a platform, with the powerfan controlling your descent, bringing you down to the ground nice and gently.
The Family Ticket is for up to 4 people, at least one must be an adult over the age of 18. Any children between 5-7 years must be accompanied by an adult. It gives access to Extreme Adventure package and includes the 5 and 9 metre high ropes course, the climbing wall and powerfan.
Unfortunately, once you have been kitted up, we cannot offer you a refund. This is because you’ve taken up a place and we won’t be able to resell it.
The thing with jewellery is that it can get caught on the equipment, so to avoid nasty injuries, we do ask you to remove it.
Absolutely not. You can complete as much of each challenge as you feel comfortable doing. Our staff are there to offer encouragement and support, but we want you to have a great time and will never make you do something you don’t want to.